Establishing a business process management system in a telecoms company

Green, S., Abughoush, A., Beeson, I., Hill, T. and Nwakacha, J. (2010) Establishing a business process management system in a telecoms company. In: Howlett, R. J., ed. (2010) Innovation through Knowledge Transfer. (Volume) Berlin Heidelberg: Springer-Verlag, pp. 61-68. ISBN 978-3-642-14593-3

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Publisher's URL: http://www.springer.com/engineering/mathematical/b...


Item Type:Book Section
Uncontrolled Keywords:business process management, telecommmunications
Faculty/Department:Faculty of Environment and Technology > Department of Computer Science and Creative Technologies
ID Code:11516
Deposited By: J. Newton
Deposited On:11 Nov 2010 11:58
Last Modified:22 May 2014 14:12

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