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Green, S., Batty, S., Back, M., Jewell, M. and Webber, M. (2010) Critiquing business process models to facilitate the identification and selection of optimal IT systems. In: Howlett, R. J., ed. (2010) Innovation through Knowledge Transfer. (Volume) Berlin Heidelberg: Springer -Verlag, pp. 69-78. ISBN 978-3-642-14593-3 Available from: http://eprints.uwe.ac.uk/11519 Full text not available from this repository Publisher's URL: http://www.springer.com/engineering/mathematical/b...
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