Labour of love: An emotional tale of family business
Collins, L., Grisoni, L. and Thornton, P. (2010) Labour of love: An emotional tale of family business. Under consideration for publication in Journal of Organisational Behaviour. ISSN 1099-1379 [Submitted] Available from: http://eprints.uwe.ac.uk/12511
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Publisher's URL: http://onlinelibrary.wiley.com/journal/10.1002/(IS...
The role that emotional labour plays in family business is relatively under-investigated. This paper illuminates the nature of emotional labour (Hochschild 1979) in a well-known UK family business. It draws on detailed narrative accounts from a member of the family business. Existing literature about emotions in family businesses has tended to focus on the emotions in relationships, the expression of negative emotions, and emotions and change in succession, transferring power, and decision making. The narrative presented in this paper points to evidence that emotional labour exists in a family business and that it may manifest in ways not previously considered.
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