Refining value-based differentiation in business relationships: a study of the relationship building blocks that influence customer loyalty

Hutchinson, D., Wellington, W., Saad, M. ed and Cox, P. (2010) Refining value-based differentiation in business relationships: a study of the relationship building blocks that influence customer loyalty. Industrial Marketing Management, 40 (3). pp. 465-478. ISSN 0019-8501

Full text not available from this repository

Publisher's URL: http://dx.doi.org/10.1016/j.indmarman.2010.08.010


Item Type:Article
Uncontrolled Keywords:business relationships, buyer-supplier relationships, behavioural intentions, business to business customers
Faculty/Department:Faculty of Business and Law > Department of Business Management
ID Code:12572
Deposited By: Professor M. ed Saad
Deposited On:17 Dec 2010 11:39
Last Modified:12 Aug 2013 08:04

Request a change to this item

Copyright 2013 © UWE better together