Social marketing and the meaning of cool

Tapp, A. and Bird, S. (2008) Social marketing and the meaning of cool. Social Marketing Quarterly, 14 (1). pp. 18-29. ISSN 1524-5004 Available from:

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Commercial marketers have long understood the value of cool in designing and selling their products, and invest heavily in keeping in touch with the latest trends amongst their consumers. In this article, we contend that social marketers could use ‘cool’ to achieve goals of behavioural change, especially with teenagers. We trace the history of cool through to its current role in consumption, before exploring how commercial marketers keep track of cool trends. With a focus upon teenagers, typically cool consumers but also those most likely to embrace risky behaviours, we consider the potential and pitfalls of using cool for social marketing. We conclude with a practical discussion of how to use cool, and how to stay in touch with cool consumers, in a social marketing context.

Item Type: Article
Uncontrolled Keywords: social marketing, meaning of cool
Faculty/Department: Faculty of Business and Law > Department of Business Management
Depositing User: Professor A. Tapp
Date Deposited: 01 Nov 2010 11:58
Last Modified: 06 Jan 2017 05:39


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