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Degrees of separation: technological interactivity and account management
Hughes, T. , Foss, B. , Stone, M. and Cheverton, P. (2007) Degrees of separation: technological interactivity and account management. International Journal of Bank Marketing, 25 (5). pp. 315-335. ISSN 0265-2323 Full text not available from this repository Publisher's URL: http://dx.doi.org/10.1108/02652320710772989
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