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Managing customers in financial services: The role of the marketing function in e-commerce
Hughes, T. (2004) Managing customers in financial services: The role of the marketing function in e-commerce. In: Academy of Marketing Science Conference, Vancouver, Canada, 26th - 29th May, 2004. Full text not available from this repository Publisher's URL: http://www.ams-web.org/associations/213/files/conf...
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