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From the 4P's to the 3R's. Using relationship marketing to retain football clubs' supporters and improve income
Clowes, J. and Tapp, A. (1998) From the 4P's to the 3R's. Using relationship marketing to retain football clubs' supporters and improve income. Managing Leisure, 3 (1). pp. 18-26. ISSN 1360-6719 Full text not available from this repository Publisher's URL: http://dx.doi.org/10.1080/13606719808559322
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