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The impact of personal values on perception of service provider empathy and customer loyalty

Marandi, Ebi; Little, Ed

Authors

Ebi Marandi

Edward Little Ed.Little@uwe.ac.uk
Associate Director - Academic Enhancement - PG



Citation

Marandi, E., & Little, E. (2006). The impact of personal values on perception of service provider empathy and customer loyalty

Journal Article Type Article
Publication Date Jan 1, 2006
Journal The Business Review
Peer Reviewed Peer Reviewed
Volume 5
Issue 2
Pages 339-334
Keywords service providers, customer loyalty, personal values
Public URL https://uwe-repository.worktribe.com/output/1044564