Complex engineering service systems: A grand challenge

Ng, I. , Parry, G. , Maull, R. and McFarlane, D. (2011) Complex engineering service systems: A grand challenge. In: Ng, I. , Parry, G. , Wilde, P. , McFarlane, D. and Tasker, P. , eds. (2011) Complex Engineering Service Systems: Concepts and Research. London: Springer. ISBN 9780857291882

Full text not available from this repository

Publisher's URL: http://www.springer.com/engineering/production+eng...

Abstract

In this chapter we reflect on the contributions made by the authors and further develop the framework for complex engineering service systems to include value cocreation with state-dependent outcomes where customer variety pushes into the multi-organisation processes.

Item Type:Book Section
Uncontrolled Keywords:complex service systems, engineering management, PSS, product-service systems, transformation strategy
Faculty/Department:Faculty of Business and Law > Department of Business Management
~Pre-2012 Faculty Structure > Faculty of Business and Law > Department of Business and Management
ID Code:14386
Deposited By: Dr G. Parry
Deposited On:21 Apr 2011 15:38
Last Modified:22 Nov 2012 15:47

Repository Staff Only: item control page
Copyright 2013 © UWE better together