Lean and mean in the civil service: The case of processing in HM Revenue and Customs

Carter, B., Danford, A., Howcroft, D., Richardson, H., Smith, A. and Taylor, P. (2011) Lean and mean in the civil service: The case of processing in HM Revenue and Customs. Public Money and Management, 31 (2). pp. 115-123. ISSN 0954-0962

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Publisher's URL: http://dx.doi.org/10.1080/09540962.2011.560708


Item Type:Article
Uncontrolled Keywords:civil service, HM Revenue and Customs
Faculty/Department:Faculty of Business and Law
ID Code:14415
Deposited By: Professor A. Danford
Deposited On:04 May 2011 13:51
Last Modified:27 Jun 2014 09:27

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