Sargeant, A. and Kaehler, J.
Service quality and the G.P. practice - Are fundholding practices more responsive to the needs of their patients.
Academy Of Marketing Conference, Manchester, UK, July, 1997., pp. 917-930
Available from: http://eprints.uwe.ac.uk/14884
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|Item Type:||Conference or Workshop Item (Paper)|
|Uncontrolled Keywords:||service quality, G.P. practice, fundholding practices, patients|
|Faculty/Department:||Faculty of Business and Law|
|Deposited On:||09 Jun 2011 11:50|
|Last Modified:||12 Aug 2013 08:05|
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