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Is internal marketing really important? An examination of internal service quality perceptions from a UK Banking perspective
Asif, S. print and Sargeant, A. print (2000) Is internal marketing really important? An examination of internal service quality perceptions from a UK Banking perspective. In: Annual Conference, Academy of Marketing Science, XXIII, Montreal, 24th-27th May, 2000., pp. 354-360 Full text not available from this repository Publisher's URL: http://www.ams-web.org/displaycommon.cfm?an=2
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