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Nonprofit customer retention: Why do donors quit?
Sargeant, A. , Ford, J. B. and West, D. (2000) Nonprofit customer retention: Why do donors quit? In: Marketing Advances in the New Millennium: Proceedings of the Society for Marketing Advances Annual Conference, 2000., pp. 240-244 Full text not available from this repository Publisher's URL: http://www.marketingadvances.org/displaycommon.cfm...
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