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The determinants of website effectiveness: An assessment of the role of relationship marketing
Sargeant, A. , Jay, E. and West, D. C. (2003) The determinants of website effectiveness: An assessment of the role of relationship marketing. In: Academy of Marketing Conference, Aston University, Birmingham, UK, July, 2003. Full text not available from this repository Publisher's URL: http://www.academyofmarketing.org/conference-histo...
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