Philip J Kitchen
Implications of globalization on customer relationship management
Kitchen, Philip J; Shergill, G.; Eagle, Lynne
Authors
G. Shergill
Lynne Eagle
Citation
Kitchen, P. J., Shergill, G., & Eagle, L. (2000, November). Implications of globalization on customer relationship management. Paper presented at Customer Relationship Management: Emerging Concepts, Tools and Applications Conference, Gurgaon, India,
Presentation Conference Type | Conference Paper (unpublished) |
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Conference Name | Customer Relationship Management: Emerging Concepts, Tools and Applications Conference |
Conference Location | Gurgaon, India, |
Start Date | Nov 1, 2000 |
End Date | Nov 1, 2000 |
Publication Date | Jan 1, 2000 |
Peer Reviewed | Peer Reviewed |
Keywords | globalization, customer relationship management |
Public URL | https://uwe-repository.worktribe.com/output/1095514 |