Frost, J. , Beringer, A. and Pollard, K.
The 24/7 project: The development of a service specification for 24/7 access to specialist nursing and medical telephone advice for parents and professionals caring for children with palliative care needs across the South West Peninsula.
Children's Hospice South West.
The 24/7 project investigated the need for and potential benefits of a 24/7 specialist children’s palliative care telephone advice service in the South West. This report proposes how this could be provided across the region, in collaboration with existing services.
The proposed service development supports the strategic vision of Children’s Hospice South West (CHSW),
“to be recognised regionally and nationally as a progressive centre of excellence in the care of children who are expected to die before adulthood and their families”,
and would also help to meet current gaps in the service, identified in the Palliative Care Services Review (Craft and Killen, 2007), which result in unplanned attendances to Emergency Departments and inappropriate hospital admissions. Planning end of life care for a child at home is often impossible without access to specialist advice.
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