“Nothing gets done and no one knows why”: PCS and the workplace control of lean in HM Revenue and Customs

Carter, B., Danford, A., Howcroft, D., Richardson, H., Smith, A. and Taylor, P. (2012) “Nothing gets done and no one knows why”: PCS and the workplace control of lean in HM Revenue and Customs. Industrial Relations Journal, 43 (5). pp. 416-432. ISSN 0019-8692

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Publisher's URL: http://dx.doi.org/10.1111/j.1468-2338.2012.00679.x


Item Type:Article
Uncontrolled Keywords:lean, public sector, industrial relations
Faculty/Department:Faculty of Business and Law > Department of Business Management
ID Code:17367
Deposited By: Professor A. Danford
Deposited On:24 Sep 2012 16:21
Last Modified:27 Jun 2014 09:28

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