“Nothing gets done and no one knows why”: PCS and the workplace control of lean in HM Revenue and Customs

Carter, B. , Danford, A. , Howcroft, D. , Richardson, H. , Smith, A. and Taylor, P. (2012) “Nothing gets done and no one knows why”: PCS and the workplace control of lean in HM Revenue and Customs. Industrial Relations Journal, 43 (5). pp. 416-432. ISSN 0019-8692

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Publisher's URL: http://dx.doi.org/10.1111/j.1468-2338.2012.00679.x


Item Type:Article
Uncontrolled Keywords:lean, public sector, industrial relations
Faculty/Department:Faculty of Business and Law > Department of Business Management
~Pre-2012 Faculty Structure > Faculty of Business and Law > Department of Business and Management
ID Code:17367
Deposited By: Professor A. Danford
Deposited On:24 Sep 2012 16:21
Last Modified:22 Nov 2012 15:53

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