Fraher, A. L.
Team Resource Management (TRM): A Tavistock approach to leadership in high-risk environments.
Organisational and Social Dynamics, 5 (2).
Publisher's URL: http://www.karnacbooks.com/JournalOPUS.asp
The purpose of this article is to build upon the study of organizational disaster by analysing essential elements of a new team training model called Team Resource Management (TRM). Reviewing the history and methods of Crew Resource Management (CRM), a popular aviation training programme that has spread to other high-risk, high-hazard industries, the article considers its roots in American sensitivity training and identifies a need for a Tavistock-based approach to team training. The article argues that effective leadership training for teams operating in high-risk environments depends on developing events that can foster an examination of authority issues, illuminating both overt and covert group processes that can impede decision-making, and proposes seven guideposts to assist in programme development.
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