Designing new information interfaces: A conversational approach to information management and delivery
Frutos-Perez, M. (2011) Designing new information interfaces: A conversational approach to information management and delivery. In: Bastiaens, T. and Ebner, M., eds. (2011) EdMedia 2011 World Conference on Educational Multimedia, Hypermedia & Telecommunications. Association for the Advancement of Computing in Education, pp. 1068-1072. ISBN 188009485X Available from: http://eprints.uwe.ac.uk/17835
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Publisher's URL: http://www.editlib.org/p/38004/
This paper is a report on current development work on automated virtual characters or bots that can be utilized to create new types of user interfaces for the retrieval of online information and the interaction with web-based services. These automated characters are intended to serve a dual purpose of (i) general student support and (ii) automation of learning simulations. The iterative design process of the project has been informed by best practice in Human-Computer Interaction (HCI) methods and literature.