Towards a self-regulatory form of accountability in the voluntary sector
Miller, C. (2002) Towards a self-regulatory form of accountability in the voluntary sector. Policy and Politics, 30 (4). pp. 551-566. ISSN 0305 5736
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Publisher's URL: http://dx.doi.org/10.1332/030557302760590378
Non-profit organisations are private self-regulating bodies. As their social welfare role expands so the need for greater public transparency and accountability increases. This article concentrates on the relationship between the sector and those stakeholders, beyond government and funding bodies, that are without formal levers of power. It draws upon three Ontario-based case studies that have experienced considerable change and share a strong commitment to self-regulatory accountability to their multiple stakeholders. It illustrates both the importance of particular organisational features and the immense difficulty and complexity of implementing the practice.