Going it alone won’t work! The relational imperative for social innovation in social enterprises

Phillips, W., Alexander, E. and Lee, H. (2017) Going it alone won’t work! The relational imperative for social innovation in social enterprises. Journal of Business Ethics. ISSN 0167-4544 Available from: http://eprints.uwe.ac.uk/31867

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Publisher's URL: https://doi.org/10.1007/s10551-017-3608-1


Shifts in the philosophy of the ‘state’ and a growing emphasis on the ‘Big Society’ has placed an increasing onus on a newly emerging organizational form, social enterprises, to deliver innovative solutions to ease societal issues. However, the question of how social enterprises manage the process of social innovation remains largely unexplored. Based on insights from both in-depth interviews and a quantitative empirical study of social enterprises, this research examines the role of stakeholder relationships in supporting the process of social innovation within social enterprises. We find that social enterprises are adept at utilizing their relationships with stakeholders in the ideation stage of social innovation. In contrast, they often fail to harness knowledge and expertise from their partners during the social innovation implementation phase. Consequently, we propose a social innovation-stakeholder relationship matrix that provides social enterprises in particular with insight for developing stakeholder relationships to achieve their social innovation missions.

Item Type:Article
Uncontrolled Keywords:social innovation, social enterprises, stakeholder relationships; empirical
Faculty/Department:Faculty of Business and Law > Department of Business Management
ID Code:31867
Deposited By: Professor W. Phillips
Deposited On:23 May 2017 14:54
Last Modified:14 Oct 2017 13:25

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