Juliet Jain Juliet.Jain@uwe.ac.uk
Senior Research Fellow
Continuously connected customer
Jain, Juliet; Bartle, Caroline; Clayton, William
Authors
Caroline Bartle Caroline.Bartle@uwe.ac.uk
Senior Research Fellow in Local Sustain Transport
Dr Billy Clayton William2.Clayton@uwe.ac.uk
Senior Lecturer in Human Geography
Abstract
The Continuously Connected Customer research was the first in-depth evaluation of free WiFi in a real-world setting within the UK. This document summarises four key messages and what they mean next for the rail industry.
Citation
Jain, J., Bartle, C., & Clayton, W. (2018). Continuously connected customer
Report Type | Project Report |
---|---|
Publication Date | Mar 12, 2018 |
Publicly Available Date | Jun 7, 2019 |
Peer Reviewed | Not Peer Reviewed |
Keywords | train travel, WiFi, connectivity, passenger, experience, rail |
Public URL | https://uwe-repository.worktribe.com/output/870719 |
Files
Continuously Connect Customer summary report.pdf
(209 Kb)
PDF
You might also like
Scooter stories: User and non-user experiences of a shared E-Scooter trial
(2023)
Journal Article
Becoming an electric car owner – User experience and the EV community
(2022)
Book Chapter
The electric car as a component of future sustainable mobility
(2022)
Book Chapter