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Continuously connected customer

Jain, Juliet; Bartle, Caroline; Clayton, William

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Authors

Caroline Bartle Caroline.Bartle@uwe.ac.uk
Senior Research Fellow in Local Sustain Transport



Abstract

The Continuously Connected Customer research was the first in-depth evaluation of free WiFi in a real-world setting within the UK. This document summarises four key messages and what they mean next for the rail industry.

Citation

Jain, J., Bartle, C., & Clayton, W. (2018). Continuously connected customer

Report Type Project Report
Publication Date Mar 12, 2018
Publicly Available Date Jun 7, 2019
Peer Reviewed Not Peer Reviewed
Keywords train travel, WiFi, connectivity, passenger, experience, rail
Public URL https://uwe-repository.worktribe.com/output/870719

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