Mobile pods: technology to support the delivery of community-based urgent care
Hignett, S., Jones, A. and Benger, J. (2009) Mobile pods: technology to support the delivery of community-based urgent care. In: 17th Triennial Congress of the International Ergonomics Association, Beijing, China, 9-14 August 2009.
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This paper reports a qualitative project to define the design requirements for portable and mobile technologies to support the delivery of community-based urgent care through the clinical activities of Emergency Care Practitioners. A series of iterative data collection and analysis steps have produced robust findings, grounded in current and future clinical activities, together with initial design ideas for both mobile and portable pods. These have been presented to both operational and managerial stakeholders with very positive feedback, and provide the foundation for future design research.