Process improvement through performance measurement: The balanced scorecard methodology

Amaratunga, D., Baldry, D. and Sarshar, M. (2001) Process improvement through performance measurement: The balanced scorecard methodology. Work Study Journal, 50 (5). pp. 179-189. ISSN 0043-8022

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Publisher's URL: http://dx.doi.org/10.1108/EUM0000000005677


Item Type:Article
Uncontrolled Keywords:process improvement, performance measurement, balanced scorecard
Faculty/Department:Faculty of Environment and Technology
ID Code:8878
Deposited By: B. Upload account
Deposited On:15 Jul 2010 12:27
Last Modified:12 Aug 2013 08:01

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