Process improvement in facilities management: The SPICE approach

Amaratunga, D., Sarshar, M. and Baldry, D. (2002) Process improvement in facilities management: The SPICE approach. Business Process Management Journal, 8 (4). pp. 318-337. ISSN 1463-7154

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Publisher's URL: http://dx.doi.org/10.1108/14637150210434982


Item Type:Article
Uncontrolled Keywords:facilities management, improvement, process efficiency
Faculty/Department:Faculty of Environment and Technology
ID Code:9187
Deposited By: B. Upload account
Deposited On:15 Jul 2010 12:28
Last Modified:12 Aug 2013 08:01

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