Process improvement in facilities management: The SPICE approach

Amaratunga, D. , Sarshar, M. and Baldry, D. (2002) Process improvement in facilities management: The SPICE approach. Business Process Management Journal, 8 (4). pp. 318-337. ISSN 1463-7154

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Publisher's URL: http://dx.doi.org/10.1108/14637150210434982


Item Type:Article
Uncontrolled Keywords:facilities management, improvement, process efficiency
Faculty/Department:~Pre-2010 Faculty Structure > Environment and Technology > School of the Built and Natural Environment
ID Code:9187
Deposited By: B. Upload account
Deposited On:15 Jul 2010 12:28
Last Modified:07 Jun 2012 15:27

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