Application of the balanced scorecard concept to develop a conceptual framework to measure facilities management performance within NHS facilities

Amaratunga, D. , Haigh, R. , Sarshar, M. and Baldry, D. (2002) Application of the balanced scorecard concept to develop a conceptual framework to measure facilities management performance within NHS facilities. International Journal of Health Care Quality Assurance, 15 (4). pp. 141-151. ISSN 0952-6862

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Publisher's URL: http://dx.doi.org/10.1108/09526860210431805


Item Type:Article
Uncontrolled Keywords:facilities management, national health service, performance measurement
Faculty/Department:~Pre-2010 Faculty Structure > Environment and Technology > School of the Built and Natural Environment
ID Code:9189
Deposited By: B. Upload account
Deposited On:15 Jul 2010 12:28
Last Modified:07 Jun 2012 15:25

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