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Number of items: 6.

A

Angelis, J., Parry, G. and Macintyre, M. (2012) Discretion and complexity in customer focused environments. European Management Journal, 30 (5). pp. 466-472. ISSN 0263-2373

D

Dhaliwal, S. J., Macintyre, J. and Parry, G. (2011) Understanding services and the customer response. In: Macintyre, M., Parry, G. and Angelis , J., eds. (2011) Service Design and Delivery. New York: Springer. ISBN 9781441983206

M

Macintyre, M., Parry, G. and Angelis, J. (2011) Are you being served? In: Macintyre, M., Parry, G. and Angelis , J., eds. (2011) Service Design and Delivery. New York: Springer. ISBN 9781441983206

Macintyre, M., Parry, G. and Angelis , J., eds. (2011) Service design and delivery. Springer: New York. ISBN 9781441983206

P

Parry, G., McLening, M., Caldwell, N. and Thompson, R. (2011) Complex deployed responsive service. In: Macintyre, M., Parry, G. and Angelis , J., eds. (2011) Service Design and Delivery. New York: Springer. ISBN 9781441983206

Parry, G., Newnes, L. and Huang, X. (2011) Goods, products and services. In: Macintyre, M., Parry, G. and Angelis , J., eds. (2011) Service Design and Delivery. New York: Springer. ISBN 9781441983206

This list was generated on Wed Apr 23 02:42:57 2014 BST.
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