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Crute, V., Lewerenz, M., Parry, G. and Graves, A. (2008) Improving the aerospace supply chain: a preliminary assessment of an industry-level intervention. Project Report. EPSRC. Available from:


Mills, J. F., Parry, G. and Crute, V. (2010) Public sector outsourcing: translationg client aspirations and fears into contracted services. In: Proceedings of the 17th international EurOMA conference, Porto, Portugal, 6-9 June 2010. Available from:

Mills, J., Crute, V. and Parry, G. (2010) Value co-creation in a UK air defence, service availability contract - the problem of multiple customer perspectives and diverse cultures. In: The European institute for advanced studies in management (EIASM) Naples forum on services: service-dominant logic, service science and network theory, Capri, Italy, 16-19 June 2009. Available from:

Mills, J., Crute, V. and Parry, G. (2009) Enterprise imaging: visualising the scope and complexity of large scale services. In: QUIS 11 - the service conference, Wolfsburg, Germany, 11 - 14 June 2009. Available from:

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