Angouri, J. and Harwood, N.
This is too formal for us...: A case study of variation in the written products of a multinational consortium.
Journal of Business and Technical Communication, 22 (1).
Available from: http://eprints.uwe.ac.uk/12408
Using textbook and real life data to teach turn taking in business meetings.
In: Harwood, N., ed.
Handbook of Teaching Materials.
New York: Cambridge University Press, pp. 373-395.
Available from: http://eprints.uwe.ac.uk/12409