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Number of items: 5.
Cicmil, S. (1998) Implementing organisational change projects: Impediments and gaps. In: Ho, S., ed. The Proceedings of the 3rd International Conference on ISO 9000 and TQM, Business Research Centre, Baptist University, Hong Kong, April, 1998. Available from: http://eprints.uwe.ac.uk/16892
Ho, S. and Cicmil, S. (1996) Can the S-S problem solving method help to win the World Cup? Management Decision, 34 (2). pp. 53-58. ISSN 0025-1747 Available from: http://eprints.uwe.ac.uk/16799
Ho, S. and Cicmil, S. (1995) TQM transfer to small and medium industries in Malaysia. Total Quality Management Journal, 6 (3). Available from: http://eprints.uwe.ac.uk/16804
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