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Eagle, L., McDonald, R. C. and Lee, K. (1997) Multiple objectives in measuring the multidimensional concept of customer satisfaction. In: XXI ATEM/APPA conference, Sydney, Australia, September, 1997. Available from: http://eprints.uwe.ac.uk/14928

This list was generated on Wed Sep 28 02:25:51 2016 BST.

 

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