Macintyre, M., Angelis, J., Dhaliwal, J. and Parry, G.
Delivering complex services.
European conference on complex systems, University of Warwick, UK, 21-25 September 2009.
Available from: http://eprints.uwe.ac.uk/13439
Macintyre, M., Parry, G. and Grove, A.
The pedagogical implications of social science disciplines: service science.
The 4th international conference on interdisciplinary social sciences, Athens, Greece, 8th July 2009.
Available from: http://eprints.uwe.ac.uk/13440