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Macintyre, M., Angelis, J., Dhaliwal, J. and Parry, G. (2009) Delivering complex services. In: European conference on complex systems, University of Warwick, UK, 21-25 September 2009. Available from: http://eprints.uwe.ac.uk/13439
Macintyre, M., Parry, G. and Grove, A. (2009) The pedagogical implications of social science disciplines: service science. In: The 4th international conference on interdisciplinary social sciences, Athens, Greece, 8th July 2009. Available from: http://eprints.uwe.ac.uk/13440
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