Browse by Creator

Article

Angelis, J. print, Parry, G. print and Macintyre, M. print (2012) Discretion and complexity in customer focused environments. European Management Journal, 30 (5). pp. 466-472. ISSN 0263-2373

Book Section

Macintyre, M. print, Parry, G. print and Angelis, J. print (2011) Are you being served? In: Macintyre, M. print, Parry, G. print and Angelis , J. print, eds. (2011) Service Design and Delivery. New York: Springer. ISBN 9781441983206

Parry, G. print, McLening, M. print, Caldwell, N. print and Thompson, R. print (2011) Complex deployed responsive service. In: Macintyre, M. print, Parry, G. print and Angelis , J. print, eds. (2011) Service Design and Delivery. New York: Springer. ISBN 9781441983206

Parry, G. print, Newnes, L. print and Huang, X. print (2011) Goods, products and services. In: Macintyre, M. print, Parry, G. print and Angelis , J. print, eds. (2011) Service Design and Delivery. New York: Springer. ISBN 9781441983206

Dhaliwal, S. J. print, Macintyre, J. print and Parry, G. print (2011) Understanding services and the customer response. In: Macintyre, M. print, Parry, G. print and Angelis , J. print, eds. (2011) Service Design and Delivery. New York: Springer. ISBN 9781441983206

Book

Macintyre, M. print, Parry, G. print and Angelis, J. print (2011) Service design and delivery. Springer: New York. ISBN 9781441983206