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Number of items: 3.

Book Section

Purcahse, V. , Parry, G. and Mills, J. (2011) Service enterprise transformation. In: Ng, I. , Parry, G. , Wilde, P. , McFarlane, D. and Tasker, P. , eds. (2011) Complex Engineering Service Systems: Concepts and Research. London: Springer. ISBN 9780857291882

Conference or Workshop Item

Mills, J. , Crute, V. and Parry, G. (2010) Value co-creation in a UK air defence, service availability contract - the problem of multiple customer perspectives and diverse cultures. In: The European institute for advanced studies in management (EIASM) Naples forum on services: service-dominant logic, service science and network theory, Capri, Italy, 16-19 June 2009.

Mills, J. , Crute, V. and Parry, G. (2009) Enterprise imaging: visualising the scope and complexity of large scale services. In: QUIS 11 - the service conference, Wolfsburg, Germany, 11 - 14 June 2009.

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