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Conference or Workshop Item

Mohamad, M. and Sargeant, A. (1998) Modelling the service gap - do hotel employees really understand guest's needs? In: Academy of Marketing Conference, Sheffield Hallam University, 1998., pp. 466-473 Available from: http://eprints.uwe.ac.uk/14974

This list was generated on Thu Sep 29 02:24:06 2016 BST.

 

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