Browse by Creator
Jump to: Book Section
Number of items: 1.
Ashill, N., Carruthers, J. and Krisjanous, J. (2004) Antecedents of service recovery performance in the New Zealand public healthcare sector. In: Fullerton, S. and Moore, D. L., eds. (2004) Contemporary Readings. Ypsilanti, MI: Academy of Business Administration, pp. 283-290. ISBN 1887676228 Available from: http://eprints.uwe.ac.uk/15548
This list was generated on Mon Sep 26 02:35:37 2016 BST.