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Purcahse, V., Parry, G. and Mills, J. (2011) Service enterprise transformation. In: Ng, I., Parry, G., Wilde, P., McFarlane, D. and Tasker, P., eds. (2011) Complex Engineering Service Systems: Concepts and Research. London: Springer. ISBN 9780857291882

This list was generated on Wed Oct 1 02:48:41 2014 BST.
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