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Belova, A., Ivlevs, A. and King, R. (2009) Serving whom? Civil service reform in select Eastern European countries. In: Raj Matur, R., ed. (2009) Approaches to Administrative Reform in Select Countries. A Civil Service Perspective. The Icfai University Press, pp. 87-97. ISBN 978-81-314-2156-7 Available from: http://eprints.uwe.ac.uk/12379
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