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Puybaraud, M. and Hinks, J. (2002) The role of facilities management in business continuity planning and management. In: Reuvid, J. and Hinks, J., eds. (2002) Managing Business Support Services. 2nd ed. Kogan Page, pp. 227-241. ISBN 9780749430610 Available from: http://eprints.uwe.ac.uk/8604
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