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Yilmazsoy, B., Saad, M. ed and Cicmil, S. (2009) Users’ perceptions of the free, virtual-only service experience. The Service Industries Journal, 29 (7). pp. 1007-1019. ISSN 0264-2069 Available from:

This list was generated on Fri Nov 27 02:37:20 2015 GMT.


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