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Cicmil, S. and Terziowski, M. (1999) Total quality in project management: Towards an integrated concept. In: Sumanth, D., Werther, W. and Takala, J., eds. 8th ICPQR Conference (International Conference on Productivity and Quality Research), Vaasa, Finland, June, 1999., pp. 344-358 Available from: http://eprints.uwe.ac.uk/16891
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