Items where School or Centre is "Faculty of Business and Law" and Year is 1998

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Number of items: 37.

A

Alfansi, L. and Sargeant, A. (1998) Benefit segmentation in the Indonesian banking industry - just what is the potential? In: Academy of Marketing Conference , Sheffield Hallam University, 1998., pp. 562-563

Asif, S. and Sargeant, A. (1998) Internal marketing tactics: Is communication really all there is to it? In: Academy of Marketing Science Conference, May, 1998. Virginia: UNSPECIFIED, pp. 351-355

C

Cicmil, S. (1998) Critical factors of effective project management. The Specialist, 5 (8). pp. 23-29. ISSN 0308-1559

Cicmil, S. (1998) Human motivation and creativity in the context of company wide quality control: Japanese perspectives – A monograph of Yoshio Kondo’s work. Belgrade: European Centre for Peace and Development.

Cicmil, S. (1998) Implementing organisational change projects: Impediments and gaps. In: Ho, S., ed. The Proceedings of the 3rd International Conference on ISO 9000 and TQM, Business Research Centre, Baptist University, Hong Kong, April, 1998.

Cicmil, S. and Nicholson, A. (1998) The role of the marketing function in operations of a construction enterprise: Misconceptions and paradigms. Management Decision, 36 (2). pp. 96-101. ISSN 0025-1747

Clowes, J. and Tapp, A. (1998) From the 4P's to the 3R's. Using relationship marketing to retain football clubs' supporters and improve income. Managing Leisure, 3 (1). pp. 18-26. ISSN 1360-6719

D

Danford, A. (1998) Teamworking and labour regulation in the autocomponents industry. Work, Employment and Society, 12 (3). pp. 409-431. ISSN 0950-0170

Dinan, C. and Sargeant, A. (1998) Tourism marketing: adding value through sustainability. In: Academy of Marketing Conference , Sheffield Hallam University, 1998., pp. 656-657

J

Johnson, D. and Sargeant, A. (1998) Motives for transition: An exploratory study of engineering managers. Human Resource Management Journal, 8 (3). pp. 41-53. ISSN 1748-8583

K

Kaehler, J. and Sargeant, A. (1998) Accounting for differences in charities' administration costs. In: Pharoah, C. and Smerdon, M., eds. (1998) Dimensions of the Voluntary Sector. West Malling: Charities Aid Foundation, pp. 230-235.

Kaehler, J. and Sargeant, A. (1998) Financial based measures of performance for UK charities. In: Performance Measurement: Theory and Practice, University of Cambridge , 1998., pp. 543-550

L

Lyman , M. and Sargeant, A. (1998) Charitable giving: an exploratory model of donor behaviour. In: Academy of Marketing Conference , Sheffield Hallam University, 1998., pp. 630-631

M

Mohamad, M. and Sargeant, A. (1998) Modelling the service gap - do hotel employees really understand guest's needs? In: Academy of Marketing Conference, Sheffield Hallam University, 1998., pp. 466-473

Msweli, P. and Sargeant, A. (1998) Direct selling in the Rainbow Nation: Retaining the distributor. In: Academy of Marketing - Multicultural Conference, Montreal, Canada, 1998., pp. 270-275

R

Ritchie, F. and Bell, D. (1998) Female earnings and gender differentials in Great Britain 1977-1994. Labour Economics, 5 (3). pp. 331-357. ISSN 0927-5371

S

Sadler Smith, E., Sargeant, A. and Dawson , A. (1998) Higher level skills training: Meeting the needs of small businesses. International Journal Of Training And Development, 1 (4). pp. 216-229. ISSN 1468-2419

Sadler-Smith, E. and Sargeant, A. (1998) Higher level skills training and SMEs. International Small business Journal, 16 (2). pp. 84-94. ISSN 0266-2426

Sargeant, A. (1998) Called to account. Investors Chronicle. pp. 54-56.

Sargeant, A. (1998) Charity fundraising costs: Just what is the benchmark? In: 27th Annual ARNOVA Conference , University of Washington, Seattle, USA, 1998.

Sargeant, A. (1998) Communicating with donors. In: Annual ICFM Conference, University of Warwick, July, 1998.

Sargeant, A. (1998) Donor lifetime value: An empirical analysis. International Journal of Non-Profit & Voluntary Sector Marketing, 3 (4). pp. 283-297. ISSN 1479-103X

Sargeant, A. (1998) Investigating lifetime value. In: Annual ICFM Conference, University of Warwick, July, 1998.

Sargeant, A. (1998) Marketsegementierung: Nutzen NPO ihr potential? In: Sechste Freiburger Studentage Fundraising, Freiburg, Switzerland , 1998., pp. 57-63

Sargeant, A. (1998) Where to draw the line. Investors Chronicle, Charities Annual Review. pp. 24-26.

Sargeant, A. and Asif, S. (1998) The strategic application of internal marketing - An investigation of U.K. banking. International Journal of Bank Marketing, 16 (2). pp. 66-79. ISSN 0265-2323

Sargeant, A. and Kaehler, J. (1998) Benchmarking charity costs. West Malling: Charities Aid Foundation. ISBN 185934089X

Sargeant, A. and Kaehler, J. (1998) Charities and fundraising costs - just what is the benchmark? In: Pharoh, C. and Smerdon, M., eds. (1998) Dimensions of the Voluntary Sector. West Malling: Charities Aid Foundation, pp. 227-229.

Sargeant, A. and Kaehler, J. (1998) Factors of patient satisfaction with medical services: The case of G.P. practices in the U.K. Health Marketing Quarterly, 16 (1). pp. 55-77. ISSN 1545-0864

Sargeant, A. and McKenzie, J. (1998) A lifetime of giving: An analysis of donor lifetime value. West Malling: Charities Aid Foundation. ISBN 1859340881

Sargeant, A. and Msweli, P. (1998) Keeping the distributor sold - towards a model of retention in network marketing organisations. In: Academy of Marketing Conference, Sheffield Hallam University, 1998., pp. 460-465

Sargeant, A. and Pole, K. (1998) U.K. trust fundraising - Learning to say thank you. International Journal of Non-Profit & Voluntary Sector Marketing, 3 (2). pp. 122-135. ISSN 1479-103X

Sargeant, A., Sadler-Smith, E. and Dawson, A. (1998) University collaboration and regional economic development: Exploiting the potential. Local Economy, 13 (3). pp. 257-266. ISSN 1470-9325

Sargeant, A. and Young, B. M. (1998) He ain't heavy he's my donor: An empirical analysis of lifetime value in the voluntary sector. In: Researching the Voluntary Sector - NCVO, Loughborough, 1998.

T

Tapp, A. (1998) Principles of direct and database marketing (1st edition). UK: FT Pitman (Pearson). ISBN 9780273627173

Tapp, A., Chadwick, S. and Beech, J. (1998) Collecting sports memorabilia: What are the implications for the marketing activities of football clubs? In: European association of sports management conference , Madeira, Portugal, 30th September - 4th October 1998.

Tapp, A. and Clowes, J. (1998) Relationship marketing for football clubs: A qualitative study of football supporters. In: European association of sports management conference , Madeira, Portugal, 30th September - 4th October 1998.

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