Items where School or Centre is "Faculty of Business and Law" and Year is 2000

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Number of items: 29.

A

Alfansi, L. and Sargeant, A. (2000) Market segmentation in the indonesian banking sector: The relationship between demographics and desired customer benefits. International Journal of Bank Marketing, 18 (2). pp. 64-74. ISSN 0265-2323

Asif, S. and Sargeant, A. (2000) Is internal marketing really important? An examination of internal service quality perceptions from a UK Banking perspective. In: Annual Conference, Academy of Marketing Science, XXIII, Montreal, 24th-27th May, 2000., pp. 354-360

B

Beech, J., Chadwick, S. and Tapp, A. (2000) Emerging trends in the use of the internet: Lessons from the football sector. Qualitative Market Research, 3 (1). pp. 34-44. ISSN 1352-2752

Beech, J., Chadwick , S. and Tapp, A. (2000) Scoring with the net: The cybermarketing of English football clubs. Electronic Markets: the International Journal of Electronic Commerce & Business Media , 10 (3). pp. 45-57. ISSN 1019-6781

C

Cicmil, S. (2000) Quality in project environments: A non-conventional agenda. International Journal of Quality and Reliability Management, 17 (4/5). pp. 554-570. ISSN 0265-671X

D

Dinan, C. and Sargeant, A. (2000) Social marketing and sustainability: A planned approach to social change. Progress in Tourism and Hospitality Research, 12 (3). pp. 1-14.

Dinan, C. and Sargeant, A. (2000) Social marketing and sustainable tourism: Is there a match? International Journal of Tourism Research, 2 (1). pp. 2-14. ISSN 1099-2340

F

Fleetwood, S. and Ackroyd, S. (2000) Realism in contemporary organisation and management studies. In: Ackroyd, S. and Fleetwood, S., eds. (2000) Realist Perspectives on Organisation and Management. London: Routledge. ISBN 9780415242745

I

Illidge, R. and Cicmil, S. (2000) From PFI to PPP: Is risk understood?’ a positioning paper. Bristol Business School Teaching and Research Review. ISSN 1468-4578

S

Sargeant, A. (2000) Bluffers guide to lifetime value. In: ICFM Annual Conference, 2000.

Sargeant, A. (2000) Building donor loyalty through lifetime value. In: La Asociacion Mexicana de Profesionales en Obtencion de Fondos y Desarrollo Institucional A.C., Philanthropy Conference , Mexico City, Mexico, 2000.

Sargeant, A. (2000) Customer lifetime value and marketing strategy: How to forge the link. The Marketing Review, 1 (4). pp. 427-440. ISSN 1469-347X

Sargeant, A. (2000) Donor overboard. Philanthropy Matters, 10 (1). pp. 6-7.

Sargeant, A. (2000) Donor retention: Some reflections on current practice. In: National Society of Fund Raising Executives- Annual Canadian Conference, Toronto, Canada, November, 2000.

Sargeant, A. (2000) How to build donor loyalty. In: 20th International Fund Raising Workshop, Golden Tulip Conference Centre, Leeuwenhorst, Amsterdam, Holland, 2000.

Sargeant, A. (2000) Improving donor retention: How can charities build loyalty? In: Pharoah, C., ed. (2000) Dimensions 2000. (2) West Malling: Charities Aid Foundation.

Sargeant, A. (2000) Maintaining the funding base: Finding and keeping donors. In: Opportunity and Inclusion - NCVO Annual Conference, The Brewery, London, 10th February, 2000.

Sargeant, A. (2000) Managing donor defection: Why should donors stop giving. In: Taking Fundraising Seriously, Taking Donor Dynamics Beyond the Comfort Zone. 13th Annual Symposium, Indiana Centre on Philanthropy, Indianapolis, Indiana, 2000.

Sargeant, A. (2000) Public trust and confidence. In: ICFM Annual Conference, Birmingham, UK, 2000.

Sargeant, A. (2000) A world on the move. In: 20th International Fund Raising Workshop, Golden Tulip Conference Centre, Leeuwenhorst, Amsterdam Holland, 2000.

Sargeant, A. and Asif, S. (2000) The Carnegie school. Case Research Journal , 19 (4). pp. 19-38.

Sargeant, A. and Asif, S. (2000) Modelling internal communications in the financial services sector. European Journal of Marketing, 34 (3/4). pp. 299-317. ISSN 0309-0566

Sargeant, A., Ford, J. and West, D. (2000) Widening the appeal of charity. International Journal of Non-Profit & Voluntary Sector Marketing, 5 (4). pp. 318-332. ISSN 1479-103X

Sargeant, A., Ford, J. B. and West, D. C. (2000) Perceptual determinants of donor value. In: Direct Marketing Association Annual Conference, New Orleans, October, 2000.

Sargeant, A., Ford, J. B. and West, D. C. (2000) Predicting donor value: the role of perceptions. In: Atlantic Marketing Association Conference, Marketing in the Century Ahead, Charleston, South Carolina , 11th-14th October, 2000., pp. 274-286

Sargeant, A., Ford, J. B. and West, D. (2000) Nonprofit customer retention: Why do donors quit? In: Marketing Advances in the New Millennium: Proceedings of the Society for Marketing Advances Annual Conference, 2000., pp. 240-244

Sargeant, A. and Liao, M. (2000) Operationalising the marketing concept: Just what can be achieved when you get it right? The CASE International Journal of Educational Advancement, 1 (1). pp. 24-39. ISSN 1467-3657

T

Tapp, A., Beech, J. and Chadwick, S. (2000) Towards a contextual model for sports organisations: Considerations for web site strategies. In: 15th Annual Conference of the North American Society for Sport Management, Colorado Springs, U.S.A, 1st-3rd June, 2000.

Tofallis, C. and Sargeant, A. (2000) Assessing charities using data envelopment analysis. In: Neely, A., ed. (2000) Performance Measurement: Past, Present and Future. Cranfield University : Centre for Business Performance. ISBN 953376117

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