Items where School or Centre is "Faculty of Business and Law" and Year is UNSPECIFIED

C

Cicmil, S. (2004) Challenges of contemporary projects: A multiple–perspective approach to project quality and success. In: 11th International Symposium on ‘Quality and Management of Product Life Cycle’, Belgrade, Serbia and Montenegro, June, 2004.

Cicmil, S. and Hodgson, D. (2004) Knowledge, action, and reflection in management education: The case of project management. In: 20th EGOS colloquium in Ljubljana, Slovenia: sub-theme ‘Drawing on Organization Studies to Design, Manage and Organize Education, Ljubljana, Slovenia, July, 2004.

F

Fleetwood, S. (2004) The ontology of organisation and management studies. In: Ackroyd, S. and Fleetwood, S. , eds. (2004) Realist Applications in Organisation and Management Studies. London: Routledge. ISBN 9780415345101

Fleetwood, S. and Ackroyd, S. (2004) Editors introduction: Critical realist applications in organisation and management studies. In: Fleetwood, S. and Ackroyd, S. , eds. (2004) Critical Realist Applications in Organisation and Management Studies. London: Routledge. ISBN 9780415345101

Fraher, A. L. (2004) A history of group study and psychodynamic organizations. London: Free Association Books. ISBN 9781853437045

H

Hodgson, D. and Cicmil, S. (2004) Reconstructing the foundations of project governance. In: EURAM 2004, University of St. Andrews, St. Andrews, UK, May, 2004.

J

James, P. and Cicmil, S. (2004) Project teams and knowledge transfer: A case of industry-academia purchasing research. In: IPSERA 2004 Conference, Italy, April, 2004.

L

Lee, S. , Sargeant, A. and Tapp, A. (2004) Morality and markets: an exploration on the impact of charity reputation on donor intention. In: Fourth Annual Colloquium on Nonprofit, Social and Arts Marketing, London Metropolitan University, UK, September 2004. [Unpublished]

R

Razzaque, J. (2004) Liberalising trade in environmental goods and services: In search of ‘Win-Win-Win’ outcomes. Other. CUTS.

Razzaque, J. (2004) Public interest environmental litigation in India, Pakistan and Bangladesh. Netherlands: Kluwer. ISBN 9041122141

Razzaque, J. (2004) Trading water: The human factor. Review of European Community and International Environmental Law, 13 (1). pp. 15-26. ISSN 0962-8797

S

Sargeant, A. (2004) Assessment, measurement, accountability and ROI: Issues and answers. In: National Community Relations and Development Conference, Dallas, Texas, April, 2004.

Sargeant, A. (2004) Critical issues in fundraising: Leading and plotting the future. In: 27th International Fundraising Conference , Melbourne, Australia, 2004.

Sargeant, A. (2004) Donor retention: Using lifetime value to inform retention strategy. In: Phil Desbrow Memorial Lecture, Queensland Institute of Technology, Brisbane, Australia, 2004.

Sargeant, A. (2004) How to keep donor loyal. In: Institute of Fundraising Conference, Birmingham, UK, July, 2004.

Sargeant, A. (2004) Marketing W Organizacjach Non Profit. Krakow, Poland: Oficyna Ekonomiczna.

Sargeant, A. (2004) Marketing management for nonprofit organizations. 2nd. Oxford: Oxford University Press.

Sargeant, A. (2004) PGI tips. Professional Fundraising, Novemb. pp. 14-15.

Sargeant, A. (2004) Strategic marketing planning. In: Institute of Fundraising Conference, Birmingham, UK, July, 2004.

Sargeant, A. (2004) Successful bequest fundraising: Key lessons from research. In: AFP Annual Conference , Seattle, USA, March, 2004.

Sargeant, A. (2004) Successful legacy fundraising: What works and what doesn't. In: 27th International Fundraising Conference , Melbourne, Australia, 2004.

Sargeant, A. (2004) What has research done done for fundraising recently? In: Institute of Fundraising Conference, Birmingham, UK, July, 2004.

Sargeant, A. and Breeze, B. (2004) A blueprint for giving. Project Report. The Giving Campaign, London.

Sargeant, A. and Carnie, C. (2004) Understanding donors: How research can inform and enhance your fundraising strategy. In: 24th International Fundraising Congress, Noordwijkerhout, The Netherlands, October, 2004.

Sargeant, A. and Farthing, P. (2004) Keeping your supporters! New approaches to stop them leaving. In: 24th International Fundraising Congress, Noordwijkerhout, The Netherlands, October, 2004.

Sargeant, A. and Jay, E. (2004) Building donor loyalty: The fundraiser's guide to increasing lifetime value. San Francisco : Jossey Bass. ISBN 9781118085868

Sargeant, A. and Jay, E. (2004) Fundraising management: Analysis, planning and practice. London: Routledge. ISBN 9780415451543

Sargeant, A. and Jay, E. (2004) Reasons for lapse: The case of face-to-face donors. International Journal of Nonprofit and Voluntary Sector Marketing, 9 (2). pp. 171-182. ISSN 1465-4520

Sargeant, A. and Jay, E. (2004) Trust and confidence is a preference of the habitual voyeur of what is known as fundraising. Professional Fundraising, Octobe. pp. 22-23.

Sargeant, A. , Jay, E. and West, D. (2004) Determinants of nonprofit website effectiveness: The role of donor relationships. In: Academy of Marketing, Cheltenham, July, 2004.

Sargeant, A. and Lee, S. (2004) Trust and relationship commitment in the United Kingdom voluntary sector: Determinants of donor behavior. Psychology & Marketing, 21 (8). pp. 613-635. ISSN 0742-6046

Sargeant, A. , Pharoah, C. , Walker, C. and Goodey, L. (2004) Charting the charity universe. In: Charities Aid Foundation Conference, London, November, 2004.

Sargeant, A. and Radcliffe, R. (2004) Successful legacy fundraising: Just what do donors think is appropriate? In: 24th International Fundraising Congress, Noordwijkerhout, The Netherlands, October, 2004.

Sargeant, A. , West, D. and Ford, J. (2004) Does perception matter? An empirical analysis of donor behaviour. The Service Industries Journal, 24 (6). pp. 19-36. ISSN 0264-2069

Sargeant, A. and Woodliffe, L. (2004) The antecedents of donor commitment to uk voluntary organizations. In: Fourth Annual Colloquium on Nonprofit, Social and Arts Marketing, London Metropolitan University, UK, September, 2004.

T

Tapp, A. (2004) Book review: The rhetoric and reality of marketing, by Philip J. Kitchen (Ed). Journal of Marketing Management, 20 (3-4). pp. 499-503. ISSN 0267-257X

Tapp, A. (2004) Principles of direct and database marketing (3rd edition). UK: Pearson Education. ISBN 9780273683551

Tapp, A. (2004) Why practitioners don't read our articles and what we should do about it. In: Academy of Marketing Conference, Cheltenham, UK, July, 2004. [Unpublished]

Tapp, A. (2004) The loyalty of football fans - we'll support you evermore? The Journal of Database Marketing and Customer Strategy Management, 11 (3). pp. 203-215. ISSN 1741-2439

Tapp, A. , Hicks, K. and Stone, M. (2004) Direct and database marketing and customer relationship management in recruiting students for higher education. International Journal of Non Profit and Voluntary Sector Marketing , 9 (4). pp. 335-346. ISSN 1465-4520

Tapp, A. and Stone, M. (2004) Dancing in step - The choreography of loyalty partnerships. Can Nectar succeed where Shell Smart failed? Interactive Marketing, 6 (1). pp. 234-242. ISSN 1463-5178

U

Upchurch, M. and Cicmil, S. (2004) The political economy of management knowledge transfer: Some insights from experience in Serbia and Montenegro. South East Europe Review, 7 (2). pp. 101-120.

W

West, D. and Sargeant, A. (2004) Taking risks with advertising: The case of the not-for-profit sector. Journal of Marketing Management, 20 (9/10). pp. 1027-1046. ISSN 0267-257X

Woodliffe, L. and Sargeant, A. (2004) Defining commitment in the context of the donor charity relationship. In: 33rd Annual ARNOVA Conference, Los Angeles, November, 2004.